Last updated: May 2026 | By the Editorial Team
Delete OurDream AI Account 2026: Avoid This Common Billing Mistake
Before deleting an account you've used for months, understand what's permanent: all character configurations, conversation history, lorebook entries, and accumulated DreamCoins are permanently destroyed on deletion. There's no export, no recovery, no archive. If you've invested significantly in character building, consider downloading or documenting your character backstories and lorebook content before proceeding.
For billing context, see our pricing page.
Pre-Deletion Checklist (Long-Term User Edition)
Before executing deletion:
- [ ] Cancel your subscription first — billing doesn't stop automatically on deletion for all subscription channels
- [ ] Document your character backstories — copy to a text file if you want to rebuild later
- [ ] Export lorebook entries — manually copy before deletion
- [ ] Spend remaining DreamCoins — forfeited on deletion, no refund
- [ ] Note which characters you've built — 7 million+ community characters will still exist; your custom builds will not
Step 1 — Cancel Your Subscription
Web subscription:
- Log in at ourdream.ai
- Profile avatar → Profile Settings → Subscription
- "Cancel Subscription" → Confirm
- Access continues to period end; no prorated refund
Google Play subscription:
Play Store → Profile → Subscriptions → OurDream AI → Cancel
App Store subscription:
Settings → Apple ID → Subscriptions → Cancel OurDream AI
Email:
[email protected] — include account email
Step 2 — Delete Your Account
After subscription cancellation and pre-deletion checklist:
- Log in at ourdream.ai
- Profile avatar → Profile Settings → Danger Zone
- "Delete Account" → Confirm with email or password
- Permanent deletion — all data destroyed
FAQ
Website: Profile Settings → Subscription → Cancel. Google Play: Subscriptions → Cancel. App Store: Settings → Apple ID → Subscriptions → Cancel. Or email [email protected]. Cancel via the same channel you subscribed through.
No prorated refunds. Access continues through the billing period after cancellation.
All custom characters, their configurations, backstories, lorebook entries, and conversation history are permanently destroyed on account deletion. Document anything you want to preserve before deleting.
Available until billing period end. Permanently forfeited on account deletion. Spend them before deleting.
No. Deletion is permanent with no recovery option. If uncertain, cancel the subscription only (stops billing, preserves account access until period end) and decide on full deletion later.